You may see BTC Broadband trucks and crews in your neighborhood as we upgrade from older copper lines to a new fiber‑optic network. This brings faster speeds, improved reliability, and more stable performance. Expanding our fiber network is ongoing, and each neighborhood we complete brings us closer to delivering fiber internet to every home in our community.
Installing new fiber lines involves a careful six-step process designed to minimize disruption and maintain a safe environment for everyone. Here are the steps:
The fiber conversion process is not just about cables; it's about bringing you faster, more reliable internet. Stay tuned for updates as we work hard to make it happen! Remember that installation time can vary depending on several factors, but the estimated time is usually around 2 months.
BTC takes full responsibility for any damages incurred during the fiber construction phase. We use only licensed plumbers and qualified contractors to complete all repairs. If damage occurs to sprinkler lines, our team will address those repairs promptly. Once construction is complete, we ensure the work area is thoroughly cleaned and replace any sod as needed. To report any damages to your property, please email customerservice@mybtc.com.
When you are ready to get fiber service, reach out to us to get your neighborhood on our fiber conversion schedule!
Call BTC to switch today
(918) 366-8000